1 - Introduction

1.1 - Overview of the Service

CodeAura provides a comprehensive suite of software lifecycle support solutions designed to manage and facilitate every stage of software development, from initial requirements gathering to ongoing maintenance. Our services are crafted to offer unparalleled efficiency and a seamless experience, tailored specifically to the unique software needs of our clients. Through our platform, users can sign up to access and leverage private company data in conjunction with commercial Large Language Models (LLMs) to deliver intelligent reasoning solutions that drive innovation and operational excellence. Our commitment is to ensure that every aspect of your software development journey is supported by precision-driven processes that align with your project's goals and deliverables.

1.2 - Acceptance of Terms

By accessing or using the services provided by CodeAura, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms serve as a legally binding agreement between you (the user) and CodeAura, governing your access to and use of the CodeAura platform and its associated services. If you are using the services on behalf of an organization, you are agreeing to these terms for that organization and confirm that you have the authority to bind that organization to these terms. In such a case, "you" and "your" will refer to that organization.

Your use of CodeAura's services is subject to your acceptance without modification of all of the terms and conditions contained herein. If you do not agree to these terms, you must not access or use the CodeAura platform. We reserve the right to update or modify these Terms and Conditions at any time without prior notice, and your continued use of the service after any such changes constitutes your agreement to be bound by such modified terms. We encourage you to periodically review this page for the latest information on our terms.

These terms include important details about your legal rights and obligations, including various limitations and exclusions, and provisions that govern the resolution of disputes. By using CodeAura, you are entering into a binding agreement based on these terms, so it is vital that you fully understand and agree to them before proceeding with our services.

2 - User Accounts

2.1 - Account Creation

To fully utilize the CodeAura suite of solutions, users are required to create an account. Account creation is a straightforward process that involves providing certain personal information, which may include but is not limited to, your name, email address, company affiliation, and a password of your choice. By creating an account, you affirm that the information provided is accurate, current, and complete. You also agree to update this information as necessary to maintain its accuracy and completeness. Failure to provide accurate information may result in the suspension or termination of your account and an inability to access our services. CodeAura reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion.

2.2 - Account Responsibilities

As a user of CodeAura, you are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify CodeAura immediately of any unauthorized use of your account or any other breach of security. You may be held liable for losses incurred by CodeAura or any other user of the service due to someone else using your account or password. You must not use anyone else's account at any time without the express permission of the account holder. It is your responsibility to ensure that your account details are kept secure and confidential. Furthermore, you are responsible for ensuring that your use of the service complies with all applicable laws and regulations, and with the terms of this agreement.

2.3 - Account Security

CodeAura places a high priority on the security of user information and accounts. We implement a variety of security measures designed to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure; therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. It is essential that users also take steps to protect the security of their information, such as choosing strong passwords and never sharing account details with others. Users should be aware of phishing attacks and other forms of online fraud and take all necessary precautions to safeguard their account. In the event of any compromise of account security, CodeAura will take all reasonable steps to investigate and address the issue promptly. However, CodeAura cannot be held liable for any loss or damage arising from your failure to comply with this section.

By creating an account with CodeAura, you acknowledge that you have read, understood, and agreed to be bound by these terms regarding account creation, responsibilities, and security. You understand that your account is personal to you and agree not to provide any other person with access to CodeAura services or portions of it using your user name, password, or other security information.

3 - Privacy Policy

3.1 - Information Collection and Use

CodeAura is committed to safeguarding the privacy of our users. We collect personal information to provide and improve our services, facilitate account creation and management, and enhance user experience. This information may include, but is not limited to, name, email address, company affiliation, and any other details required for the use of our platform. By using our services, you consent to the collection, storage, and use of your personal information as described herein for the purposes of providing and improving our solutions, responding to inquiries or requests, and communicating important service and security updates.

We also collect non-personally identifiable information that pertains to your usage of our services. This includes technical information about your device, system, application software, and peripherals, which is gathered periodically to facilitate the provision of software updates, product support, and other services related to the CodeAura platform.

3.2 - Data Protection

CodeAura implements robust technical and organizational measures to ensure the protection of your personal data against unauthorized access, alteration, disclosure, or destruction. Our security protocols include industry-standard encryption, firewalls, and secure server facilities. We regularly review our data collection, storage, and processing practices, including physical security measures, to guard against unauthorized access to systems where we store personal data.

All personal information is stored on secure servers and is accessible only to authorized personnel who are required to keep the information confidential. Furthermore, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

3.3 - Third-Party Services

CodeAura may use third-party services to support the delivery of our services, such as payment processors, cloud hosting services, and other IT service providers. These third parties may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Our privacy policy does not extend to third-party websites or services that may be linked to our services, and we are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party services you access from CodeAura.

We may also disclose your personal information where required by law or if we believe that such action is necessary to comply with legal proceedings, court orders, or legal process served on our business. Apart from these instances, we will not share, sell, rent, or trade your personal information with third parties for their promotional purposes without your explicit consent.

By using CodeAura's services, you acknowledge and agree to our collection, use, and sharing of your information as outlined in this privacy policy. You also agree to the potential transfer of this information to other countries for storage, processing, and use by CodeAura and its affiliates in accordance with this policy.

4 - Use of the Service

4.1 - Permitted Uses

CodeAura provides a suite of solutions designed to support the full spectrum of the software lifecycle, from requirements gathering to maintenance. Users are granted a non-exclusive, non-transferable, revocable license to access and use the CodeAura platform and its features strictly in accordance with these Terms and Conditions. The permitted uses of our service include:

• Accessing and using CodeAura's functionalities for your personal or internal business purposes, in compliance with these terms.
• Utilizing CodeAura's resources, tools, and data for the purpose of software development, project management, and related activities that support the software lifecycle.
• Sharing feedback, suggestions, or ideas to improve the service, provided that such contributions do not infringe on intellectual property rights or breach confidentiality obligations.

4.2 - Prohibited Activities

While using CodeAura, users are expected to respect the integrity of the platform and the rights of others. The following activities are strictly prohibited:

• Accessing or attempting to access the service by any means other than through the interfaces provided by CodeAura.
• Engaging in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of, the service or the CodeAura website.
• Attempting to reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the software or any part thereof.
• Using the service to store, host, or send malicious software or links to malicious websites.
• Impersonating another person or misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity.
• Engaging in any activity that infringes on the copyright, trademark, or other proprietary rights of others.

4.3 - Prohibited Activities

Users of CodeAura are responsible for the content they provide and are expected to comply with the following standards:

• Content must not contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
• Content must not promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age.
• Content must not infringe on any copyright, patent, trademark, trade secret, or other intellectual or proprietary rights of any party.
• Content must not violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms and Conditions and our Privacy Policy.
• Content must not be likely to deceive any person, promote any illegal activity, or advocate, promote, or assist any unlawful act.

CodeAura reserves the right, but is not obligated, to review, monitor, or remove content at our sole discretion, at any time and for any reason, without notice to you. By using CodeAura, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the content you provide in connection with the service and CodeAura's (and its successors' and affiliates') business.

Users of CodeAura are responsible for the content they provide and are expected to comply with the following standards:

Compliance with these standards is essential to maintain a respectful and lawful environment on CodeAura. Failure to comply with these terms may result in suspension or termination of your account and access to our services.

5 - Intellectual Property Rights

5.1 - Ownership of Content and Materials

All content and materials available on the CodeAura platform, including but not limited to text, graphics, website name, code, images, and logos, are the intellectual property of CodeAura and its affiliates or licensors, and are protected by copyright and other intellectual property laws. This includes all software, technology, documentation, and other content provided by CodeAura as part of the service, as well as any modifications, enhancements, and updates thereto. Except as explicitly provided in these Terms and Conditions, no ownership of any CodeAura intellectual property rights is transferred to you, and all rights not expressly granted are reserved by CodeAura.

5.2 - License to Use the Service

CodeAura grants you a limited, non-exclusive, non-transferable, revocable license to access and use the CodeAura platform and its services strictly in accordance with these Terms and Conditions. This license is granted for the purpose of enabling you to use and enjoy the benefit of the services as provided by CodeAura, in the manner permitted by these Terms. You agree not to use the service for any purpose that is unlawful or prohibited by these Terms and Conditions. The scope of the license does not include any resale or commercial use of the service or its contents; any derivative use of the service or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.

5.3 - User Content Licenses

When you upload, submit, store, send, or receive content to or through the CodeAura platform, you grant CodeAura (and its successors and affiliates) a worldwide, non-exclusive, royalty-free, perpetual, sublicensable, and transferable license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations, or other changes we make so that your content works better with our services), communicate, publish, publicly perform, publicly display, and distribute such content for the limited purpose of operating, promoting, and improving our services, and to develop new ones. This license continues even if you stop using our services, but some services may offer you ways to access and remove content that has been provided to those services. Furthermore, you warrant that you have and will continue to have all necessary licenses, rights, consents, and permissions which are required to enable CodeAura to use your content for the purposes of the provision of the service by CodeAura.

You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours. However, the license you grant to CodeAura is for the broad purpose of operating and improving the services, which may involve making your content publicly available. You also acknowledge that this license allows CodeAura to make your content available to other companies, organizations, or individuals who partner with CodeAura for the syndication, broadcast, distribution, or publication of such content on other media and services, subject to our terms and conditions for such content use.

It is your responsibility to ensure that you have all the rights needed to comply with these Terms and Conditions and to avoid infringement or violation of any rights of others. You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to grant the aforementioned licenses to CodeAura.

6 - User Contributions

6.1 - Contribution Guidelines

CodeAura encourages users to contribute to our platform through feedback, suggestions, ideas, and by submitting content such as code snippets, articles, or comments that can help enhance our services. To ensure a constructive and positive environment, all user contributions must adhere to the following guidelines:

• Contributions must be accurate (where they state facts) and genuinely held (where they state opinions).
• Content must be relevant and intended to add value to the discussion or service.
• Contributions must not contain material that is illegal, offensive, defamatory, pornographic, harassing, threatening, or otherwise inappropriate.
• Users must not post content that infringes on the intellectual property rights, privacy rights, or other legal rights of others.
• Contributions must not contain advertisements, spam, or solicitations of business.

6.2 - Rights Granted by You

By submitting, posting, or displaying content on or through the CodeAura platform, you grant CodeAura a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such content in any and all media or distribution methods (now known or later developed). This license includes the right for CodeAura to make your content available to other companies, organizations, or individuals who partner with CodeAura for the syndication, broadcast, distribution, or publication of such content on other media and services.

You represent and warrant that you have all the rights, power, and authority necessary to grant the rights granted herein to any content that you submit, including all the rights necessary for you to provide, post, upload, input, or submit the content.

6.3 - Responsibility for Your Content

You are solely responsible for the content that you create, upload, post, send, receive, or store through the CodeAura platform. You must ensure that your content complies with the Contribution Guidelines and does not violate any applicable laws or regulations. You agree to bear all risks associated with your content, including anyone's reliance on its quality, accuracy, or reliability, and any risks associated with personal information you disclose.

You acknowledge that CodeAura does not pre-screen content, but that CodeAura and its designees have the right (but not the obligation) in their sole discretion to refuse or remove any content that is available via the service. Without limiting the foregoing, CodeAura and its designees shall have the right to remove any content that violates the Terms and Conditions or is deemed by CodeAura, in its sole discretion, to be otherwise objectionable.

You understand that by using the CodeAura platform, you may be exposed to content that might be offensive, harmful, inaccurate, or otherwise inappropriate, or in some cases, postings that have been mislabeled or are otherwise deceptive. Under no circumstances will CodeAura be liable in any way for any content, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the service.

7 - Service Access and Changes

7.1 - Service Availability

CodeAura strives to ensure reliable access to its suite of solutions at all times. However, due to the inherent nature of online and cloud-based services, uninterrupted access cannot be guaranteed. Access to the service may be affected by factors beyond our control, such as user volume, network reliability, and maintenance requirements. While we aim to maintain the highest level of service availability, CodeAura reserves the right to modify, suspend, or discontinue any aspect of the service at any time, including hours of operation or availability of the service or any feature, without notice or liability.

7.2 - Modifications to the Service

CodeAura is committed to the continuous improvement of its services and may, from time to time, add, modify, or remove features to better serve its users. These changes may be made without prior notice to users, although significant changes to the service or its terms will be communicated in advance through the service interface or other means of communication provided by CodeAura. By continuing to use the service after such modifications have been made, you agree to be bound by the revised terms. We encourage users to review the terms and conditions regularly to stay informed about any changes.

7.3 - Temporary Interruptions

You acknowledge and agree that there may be temporary interruptions in the service due to circumstances both within our control (such as system maintenance) and outside of our control (like internet service disruptions). CodeAura will make reasonable efforts to minimize such disruptions where it is within our ability to do so. During these times, the service may be inaccessible or inoperable for any reason, including (without limitation) equipment malfunctions, periodic maintenance procedures, repairs, or updates that we undertake from time to time. While we aim to perform maintenance activities during times of anticipated low activity, CodeAura cannot guarantee that the service will not be interrupted during such periods or that it will always be available at the time you wish to access it.

CodeAura shall not be liable for any loss or damage arising from or in connection with any modification, suspension, or discontinuance of the service or any temporary interruptions to the availability of the service. Users are encouraged to use discretion and rely on their own backup systems and processes as part of their use of CodeAura's services to mitigate potential impacts of such interruptions or changes.

8 - Payments, Fees, and Renewals

8.1 - Subscription Fees

CodeAura offers various subscription plans for its services, which may include monthly or annual payment options. The specific fees and subscription options are detailed on the CodeAura platform or provided as part of the subscription process. All fees are quoted in the currency specified at the time of purchase and are subject to change at CodeAura's discretion. Fee changes will be effective at the start of the next subscription period following the date of the fee change. By subscribing to CodeAura services, you authorize us to store your payment method and to automatically charge your payment method for all fees and charges due and payable to CodeAura.

8.2 - Cancellation and Refund Policy

Subscribers may cancel their subscription to CodeAura services at any time. The cancellation will take effect at the end of the current billing cycle, and subscribers will have continued access to the service until the end of that cycle. CodeAura does not provide refunds or credits for any partial subscription periods or unused services, except as expressly stated in these Terms and Conditions or as required by applicable law.

To cancel your subscription, please follow the instructions on the CodeAura platform or contact our customer support team for assistance. It is important to manage your subscription preferences before the renewal date to avoid unintended charges.

8.3 - Automatic Renewals

To ensure uninterrupted service, CodeAura subscriptions will automatically renew at the end of the applicable subscription period for a similar period of time at the then-current subscription rate. We will attempt to charge your provided payment method a few days prior to your renewal date. We will also notify you in advance of your subscription renewal, including information about the current subscription fee as well as any changes to the terms of your subscription.

If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms, including charging other payment methods on file with us and retaining collection agencies and legal counsel. We may also suspend or terminate your access to our services until payment is received.

By subscribing to CodeAura services, you acknowledge and agree to these payment, fee, and renewal terms. You also agree to promptly update your account and payment information to ensure that billing is processed successfully.

9 - Termination

9.1 - Grounds for Termination

CodeAura reserves the right to terminate or suspend your access to and use of the CodeAura services immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach these Terms and Conditions. Grounds for such termination may include, but are not limited to:

• Non-payment of any fees owed by you in connection with your use of the CodeAura services.
• Unauthorized access or use of the service, including any attempt to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
• Use of the service to send, store, or distribute any viruses, worms, Trojan horses, or other malicious code or harmful content.
• Any action that imposes or may impose (in CodeAura's sole discretion) an unreasonable or disproportionately large load on CodeAura's infrastructure.
• Any use of automated systems or software to extract data from the CodeAura website or service for commercial purposes ("screen scraping").
• Any illegal or fraudulent use of the services.

Upon termination, your right to use the CodeAura services will cease immediately.

9.2 - Effect of Termination

Upon termination of your account or the services:

• All your rights granted under these Terms and Conditions will immediately cease.
• You must immediately cease all activities authorized by these Terms, including your use of any services provided by CodeAura.
• You will lose access to your account and all content or data stored within your account. CodeAura is under no obligation to provide you with a copy of any content or data you posted or stored on the CodeAura platform.

CodeAura will not have any liability whatsoever to you for any suspension or termination, including for deletion of your content or data. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9.3 - Survival

Certain provisions of these Terms and Conditions by their nature are intended to survive the termination or expiration of your use of the CodeAura services. These include, but are not limited to, intellectual property rights, warranty disclaimers, indemnity, and limitations of liability. Upon termination, these provisions will remain in effect and bind both you and CodeAura as applicable. The termination of your access to and use of the CodeAura services does not relieve you of any obligations arising or accruing prior to termination or limit any liability which you otherwise may have to CodeAura or any third party.

10 - Disclaimers and Limitations of Liability

10.1 - No Warranties

CodeAura provides its suite of solutions "as is" and without any warranty or condition, express, implied, or statutory. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose, and non-infringement. CodeAura does not guarantee continuous, uninterrupted access to the services, and operation of the CodeAura website and services may be interfered with by numerous factors outside of our control.

CodeAura makes no representations or warranties about the accuracy, completeness, reliability, or timeliness of the content, software, text, graphics, links, or communications provided on or through the use of the CodeAura platform. You agree that the use of the CodeAura services is at your sole risk.

10.2 - Limitation of Liability

In no event shall CodeAura, its officers, directors, employees, or agents, be liable for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of our services, (iii) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (iv) any interruption or cessation of transmission to or from our services, (iv) any bugs, viruses, Trojan horses, or the like, which may be transmitted to or through our services by any third party, and/or (v) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the CodeAura services, whether based on warranty, contract, tort, or any other legal theory, and whether or not the company is advised of the possibility of such damages.

The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction. You specifically acknowledge that CodeAura shall not be liable for user submissions or the defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.

10.3 - Indemnification

You agree to defend, indemnify, and hold harmless CodeAura, its parent corporation, officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the CodeAura Service; (ii) your violation of any term of these Terms and Conditions; (iii) your violation of any third-party right, including without limitation any copyright, privacy, or property right; or (iv) any claim that your content caused damage to a third party. This defense and indemnification obligation will survive these Terms and Conditions and your use of the CodeAura Service.

This section on disclaimers and limitations of liability does not affect your statutory rights as a consumer or affect any liability which cannot be excluded or limited under applicable law.

11 - Dispute Resolution

11.1 - Governing Law

These Terms and Conditions and any separate agreements whereby CodeAura provides you Services shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. The choice of law helps ensure that both parties know which laws will be applied to interpret the terms, should any disputes arise.

11.2 - Arbitration Agreement

You and CodeAura agree that any dispute, claim, or controversy arising out of or relating to these Terms and Conditions or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in Canada, before one arbitrator. The arbitration shall be administered by an Arbitration Association in Canada pursuant to its Arbitration Rules & Procedures. Judgment on the award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.

You and CodeAura agree to submit to the personal jurisdiction of the arbitral forum for the purposes of arbitrating all such disputes, claims, or controversies. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

11.3 - Class Action Waiver

You and CodeAura agree that any arbitration will be conducted in your and CodeAura's individual capacities only and not as a class action or other representative action, and you and CodeAura expressly waive the right to file a class action or seek relief on a class basis. YOU AND CODEAURA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, and not as a plaintiff or class member in any purported class or representative proceeding. If any court or arbitrator determines that the class action waiver set forth in this paragraph is void or unenforceable for any reason or that an arbitration can proceed on a class basis, then the arbitration provision set forth above shall be deemed null and void in its entirety and the parties shall be deemed to have not agreed to arbitrate disputes.

This dispute resolution provision will survive the termination of any or all of your transactions with CodeAura.

12 - General Provisions

12.1 - Entire Agreement

These Terms and Conditions, together with any amendments and any additional agreements you may enter into with CodeAura in connection with the Service, shall constitute the entire agreement between you and CodeAura concerning the Service. This agreement supersedes and replaces any prior agreements, terms, conditions, or negotiations between you and CodeAura regarding the Service.

12.2 - Severability

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable for any reason by any court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, if possible, and the remaining provisions of these Terms and Conditions will continue in full force and effect. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of these Terms and Conditions.

12.3 - Waiver

No waiver by CodeAura of any term or condition set forth in these Terms and Conditions shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of CodeAura to assert a right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision. A waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of CodeAura.

The waiver by either party of any breach or default of these Terms and Conditions shall not be deemed to be a waiver of any preceding or subsequent breach or default. The exercise by either party of any rights under these Terms and Conditions shall not preclude or prejudice such party from exercising the same or any other right it may have, irrespective of any previous action taken.

These General Provisions ensure that the Terms and Conditions are considered as the complete and exclusive statement of the agreement between you and CodeAura, provide for the continuation of the agreement's effectiveness even if part of it is deemed unenforceable, and clarify that any waivers or amendments to the agreement must be explicitly acknowledged and agreed upon by CodeAura to be valid.

13 - Contact Information

13.1 - How to Contact Us

If you have any questions about these Terms and Conditions, the practices of CodeAura, or your dealings with our service, we encourage you to contact us for assistance. Our dedicated team is available to provide support and address any concerns you may have. You can reach us in the following ways:

• Email: For the fastest response, please send an email to info@codeaura.ai detailing your query or concern, and our support team will get back to you as promptly as possible.
• Phone: If you prefer to speak with a customer service representative, you can call our support line at +1 438 773 7122.
• Mailing Address: For written correspondence, you can send mail to the following address: CodeAura, 1195 Church Street, Newcastle, Clarington ON L1B 1C5, Canada. Please include your contact information and a detailed description of your request or concern to ensure an efficient response.

13.2 - Feedback and Notices

CodeAura welcomes feedback from our users as it helps us improve our services. If you would like to provide feedback or suggestions, please contact us via email at info@codeaura.com. We appreciate your insights and strive to implement changes that enhance our platform and services.

For formal notices, including any legal notices or documents, please send them by registered mail to our physical address listed above. CodeAura acknowledges all received correspondence and will take the necessary actions or provide responses as required by law or policy.

By providing your contact information and engaging with us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the CodeAura service. For contractual purposes, you (a) consent to receive communications from CodeAura in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that CodeAura provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing.

14 - Changes to the Terms and Conditions

14.1 - Amendments to the Terms

CodeAura reserves the right to update, change, or modify these Terms and Conditions at any time and for any reason. Such amendments may be made to reflect changes to our services, changes in the law, or updates to our internal policies. When we make changes, we will post the revised Terms and Conditions on our website and update the "Last Updated" date at the top of the Terms and Conditions. In certain cases, we may also notify you via email or through a notification on our service platform, especially if the changes are significant.

It is your responsibility to review the Terms and Conditions periodically to stay informed of any updates. The most current version of the Terms and Conditions will supersede all previous versions. By continuing to use the CodeAura platform after changes are made, you agree to be bound by the revised terms.

14.2 - User's Continued Use

Your continued use of the CodeAura services after any amendment to these Terms and Conditions constitutes your acceptance of the new terms. If you do not agree to the changes, or to any of the terms in these Terms and Conditions, your only remedy is to discontinue use of the CodeAura services. Your use of the services following the posting of any changes to the Terms and Conditions means that you accept those changes and agree to comply with all current terms and conditions of use.

We understand that changes to the Terms and Conditions may affect your use of our services. If you have any questions or concerns about any changes, we encourage you to contact us directly for clarification. Our goal is to ensure that these Terms and Conditions accurately reflect our services and policies, and provide a clear understanding of your rights and obligations when using CodeAura.